This Payment Policy has been prepared to explain the payment principles applicable to educational services, digital products, and other services provided by VIRTALEARN KFT., a company duly incorporated and existing under the laws of Hungary, holding Hungarian Tax Number 33083241-2-43, EU VAT Number HU33083241, and Company Registration No. 01-09-458210 (hereinafter referred to as MyECO).

This Policy applies to all purchases made through the MyECO website, mobile applications, and other digital platforms.

This Policy summarizes the fundamental principles governing payment procedures. Detailed legal provisions are set out in the MyECO Distance Sales Agreement.

MyECO may accept one or more of the following payment methods for the collection of service fees:

• Credit cards;

• Debit cards;

• Bank transfers;

• International money transfers;

• Electronic payment service providers;

• Digital payment systems; and

• Other lawful payment methods that may be introduced by MyECO in the future.

MyECO reserves the right to modify the payment methods available, introduce new payment methods, or discontinue existing payment methods.

Payments may be made in different currencies depending on the country where the services are offered, the purchase channel, or MyECO's discretion.

Where appropriate, MyECO may accept payments in:

• Euro (EUR);

• United States Dollar (USD);

• British Pound Sterling (GBP);

• Turkish Lira (TRY); and

• Other appropriate currencies.

Exchange rate fluctuations, currency conversion rates applied by banks or payment service providers, and international transaction charges are beyond MyECO's control, and MyECO shall not be responsible for such matters.

Service fees are clearly displayed to the user during the purchase process.

Tax treatment may vary depending on the nature of the purchased service, the user's country of residence, and the applicable tax legislation.

Where applicable, the following may be taken into consideration:

• Value Added Tax (VAT);

• European Union tax regulations;

• Reverse Charge;

• One Stop Shop (OSS); and

• Other applicable tax regulations.

Upon completion of the purchase, electronic invoices or other financial documents may be issued, where required, in accordance with the applicable laws of Hungary.

A purchase shall be deemed completed once the payment has been successfully authorized by the relevant payment system.

Where deemed necessary for the prevention of fraud, the protection of payment security, or compliance with legal obligations, MyECO may request additional verification, identity confirmation, or supplementary information.

If such verification cannot be completed, MyECO may suspend or cancel the order or postpone the provision of the services.

Where installment payment options are offered by MyECO, the user agrees to make installment payments in accordance with the agreed payment schedule.

If payment obligations are not fulfilled, MyECO may:

• temporarily suspend the services;

• suspend digital access;

• suspend the scheduling of new lessons; or

• exercise any other rights available under the applicable laws and the MyECO Distance Sales Agreement.

MyECO attaches great importance to payment security.

To the extent reasonably possible, card information and sensitive payment data are not stored within MyECO's systems.

Payment transactions may be processed through authorized payment service providers and financial institutions applying internationally recognized security standards.

MyECO endeavors to implement reasonable technical, administrative, and organizational security measures to ensure the secure operation of its payment infrastructure.

The user agrees to contact MyECO first in the event of any dispute relating to a payment transaction.

In the event of fraudulent, false, or unjustified payment disputes, chargebacks, or similar claims, MyECO may submit the following information to the relevant bank, payment service provider, or competent authorities:

• Order records;

• Payment records;

• System logs;

• IP logs;

• Access logs;

• Electronic consent records; and

• Lesson and usage records.

MyECO reserves all legal rights available under the applicable laws in respect of any losses arising from unjustified or fraudulent claims.

Refunds shall be processed in accordance with the MyECO Cancellation, Refund and Withdrawal Policy and the MyECO Distance Sales Agreement.

Eligible refunds shall, where reasonably possible, be made using the same payment method originally used for the purchase.

Transaction fees, commissions, or transfer charges collected by banks, electronic payment service providers, international payment systems, or other financial service providers that are non-refundable may, to the extent permitted under the applicable laws, be deducted from the refund amount.

MyECO reserves the right to reject, suspend, or cancel any purchase transaction in cases including, but not limited to:

• suspected fraud;

• inability to verify identity;

• payment security risks;

• non-compliance with the applicable laws;

• obligations relating to Anti-Money Laundering (AML);

• international sanctions requirements; or

• technical security concerns.

This Payment Policy is intended to support the MyECO Distance Sales Agreement and explain the payment procedures applicable to MyECO's services.

Detailed provisions relating to payments, invoicing, cancellations, refunds, and other financial matters are set out in the MyECO Distance Sales Agreement.

In the event of any inconsistency between this Policy and the MyECO Distance Sales Agreement, the provisions of the Distance Sales Agreement shall prevail, without prejudice to the applicable mandatory laws.

Company Name: VIRTALEARN KFT.

Registered Office: 1111 Budapest, Lágymányosi utca 2. Fsz. 2. ajtó, Hungary

Company Registration No.: 01-09-458210

Hungarian Tax Number: 33083241-2-43

EU VAT Number: HU33083241

Email: info@virtalearn.com

Website: www.myenglishclassesonline.com

Version: v2.1

Last Updated Date: 5 September 2026, Saturday