This Copyright and Licensing Policy (the “Policy”) has been prepared to regulate the intellectual property rights, copyrights, licensing principles, and conditions of use relating to the educational services, digital products, online platforms, mobile applications, websites, and other digital or physical content provided by VIRTALEARN KFT., a company duly incorporated and operating under the laws of Hungary, holding Hungarian Tax Number 33083241-2-43, European Union VAT Number HU33083241, and Company Registration No. 01-09-458210 (hereinafter referred to as “MyECO”).
This Policy applies to all educational services provided directly or indirectly by MyECO, including online live lessons, Speaking Club sessions, one-to-one training, group training, digital products, video lessons, electronic books, printed works, PDF documents, workbooks, question banks, testing and assessment systems, examinations, AI-supported educational tools, reports, certificates, software, websites, mobile applications, and all other visual, audio, and related content and services.
This Policy covers all content and services provided through MyECO’s websites, mobile applications, learning management systems (LMS), community platforms, digital learning environments, social media accounts, electronic communication channels, and any other digital or physical media currently used or that may be used by MyECO in the future.
All content, services, and digital products provided by MyECO are protected under the applicable intellectual property, copyright, trademark, unfair competition, and other relevant national and international laws.
This Policy constitutes an integral and complementary part of the Distance Sales Agreement, Terms of Use, Privacy Policy, Cookie Policy, Payment Policy, Cancellation, Refund and Withdrawal Policy, and other relevant legal documents published by MyECO and entered into between MyECO and the user. Unless expressly stated otherwise, the provisions of this Policy apply to all content, products, and services provided by MyECO.
Accessing any service provided by MyECO, creating a user account, benefiting from an educational service, purchasing a digital product, accessing free content, or viewing any content shall mean that the user has read, understood, and accepted the provisions of this Policy.
For the purposes of this Policy, unless expressly stated otherwise, the following terms shall have the meanings set out below:
a) Service Provider: Refers to VIRTALEARN KFT., incorporated in Hungary. Unless expressly stated otherwise, the term “MyECO” in this Policy is used to refer to the brand, platform, website, mobile application, educational service, digital product, and other related services provided or operated by the Service Provider.
b) User: Refers to any natural or legal person who accesses MyECO platforms, creates a user account, benefits from free or paid content, purchases educational services, acquires digital products, or otherwise uses any service provided by MyECO.
c) Content: Refers to any written, oral, visual, audio, digital, or physical material produced, developed, licensed, or made available for use by MyECO.
d) Digital Product: Refers to video lessons, online training, PDF files, electronic books (e-books), digital study materials, question banks, examination systems, assessment tools, AI-supported content, reports, certificates, and similar digital content provided electronically.
e) Educational Service: Refers to one-to-one training, group training, Speaking Club sessions, online live lessons, corporate training, consulting services, assessment services, and other educational activities provided by MyECO.
f) Intellectual and Industrial Property Rights: Refers to copyrights, related rights, trademark rights, design rights, database rights, trade secrets, know-how, educational methodologies, teaching systems, software rights, domain name rights, and all other intellectual and industrial property rights protected under the applicable laws.
g) License: Refers to the limited right of use granted by MyECO to the user within the limits established under this Policy and the relevant agreements. The license granted to the user does not constitute a transfer of intellectual property rights.
h) Platform: Refers to websites, mobile applications, learning management systems (LMS), community platforms, educational software, online lesson systems, and other digital service environments owned or used by MyECO.
ı) Account: Refers to the user’s personal account created for the purpose of benefiting from MyECO services.
a) All content offered or made available by MyECO, together with all related intellectual and industrial property rights, shall, unless expressly stated otherwise, belong exclusively to MyECO and/or the relevant rights holders and shall be protected under the applicable national and international intellectual property laws, regardless of whether such content is paid or free of charge, provided electronically or physically, downloaded, viewed, listened to, watched, accessed, or otherwise made available to the user.
b) This protection includes, without limitation, the following content, works, materials, systems, and elements:
• video lessons;
• live lesson content;
• Speaking Club sessions;
• content created as part of one-to-one and group training;
• educational recordings;
• audio recordings;
• video recordings;
• electronic books (e-books);
• printed books;
• PDF documents;
• workbooks;
• lesson notes;
• presentations;
• educational plans;
• curricula;
• teaching programs;
• teaching methods;
• educational methodologies;
• teaching techniques;
• question banks;
• examinations;
• assessment systems;
• placement systems;
• testing and assessment tools;
• answer keys;
• rubrics;
• reports;
• analyses;
• feedback systems;
• certificates;
• sample applications;
• digital educational content;
• AI-supported educational content;
• prompts;
• AI workflows;
• knowledge bases;
• databases;
• software;
• algorithms;
• computer code;
• applications;
• websites;
• mobile applications;
• user interfaces;
• user experience designs;
• graphic designs;
• icons;
• illustrations;
• photographs;
• animations;
• infographics;
• voice-over recordings;
• music;
• visual designs;
• logos;
• trademarks;
• trade names;
• slogans;
• domain names;
• social media content;
• advertising and promotional materials;
• corporate identity elements;
• know-how;
• trade secrets;
• business processes;
• educational models;
• platform architecture;
• system designs;
• data structures;
• digital collections;
• data compilations;
• educational organizational structures;
• licensing systems;
• membership systems;
• pricing models;
• content organization systems;
• updated, improved, revised, adapted, or derivative versions of any of the foregoing; and
• all other related intellectual and industrial property rights.
c) Copyright notices, trademark notices, watermarks, digital rights management (DRM) systems, security mechanisms, licensing information, or any other statements indicating ownership appearing on all or any part of the content provided by MyECO may not be removed, altered, concealed, or disabled.
d) The making available, display, downloading, purchase, delivery, assignment to a user account, or any other form of availability of content provided by MyECO shall not be interpreted as transferring or selling the related intellectual property rights, copyrights, trademark rights, or other industrial property rights to the user or as creating any proprietary or intellectual right in favor of the user.
e) The user is granted only the limited license of use expressly defined under this Policy and the relevant agreements. All rights outside the scope of this license belong exclusively to MyECO and/or the relevant rights holders.
f) All or any part of the content provided by MyECO shall benefit from the protection afforded by the applicable laws, regardless of whether it is registered or unregistered, published or unpublished, completed or under development, or intended to be created in the future. The fact that any content, work, system, or intellectual property element is not expressly listed in this Policy shall not be interpreted as meaning that it is excluded from protection.
a) Educational services, digital products, software, platforms, educational materials, and all other content provided by MyECO are not sold to the user. They are provided solely under a limited license of use, subject to the conditions set out in this Policy, the Distance Sales Agreement, and other relevant legal documents.
b) Unless otherwise expressly agreed by MyECO in writing, the license granted to the user is:
• granted for personal use;
• non-exclusive;
• non-transferable;
• non-sublicensable;
• non-commercial;
• revocable;
• limited in scope;
• limited to the specific service or product; and
• limited to a specified access period.
c) The user may use the license granted to them only on their own behalf and for personal educational purposes. The user may not transfer the license, in whole or in part, to third parties; allow third parties to use it; rent, lend, share, sublicense, or commercially exploit it; or otherwise create any right of use in favor of third parties.
d) The license granted to the user is limited solely to the content and services purchased, assigned, or made accessible to the user. Access to any content or service shall not be interpreted as creating any right in favor of the user over any other content, service, or intellectual property right of MyECO.
e) The user may access content only through the methods authorized by MyECO under the license. Accessing content through technical methods not provided by MyECO, exceeding the scope of the license, or circumventing usage restrictions through technical means shall be considered a breach of the license.
f) The license granted to the user shall remain valid for the duration of the relevant service, the membership period, the validity period of the purchased package, the period during which the account remains active, or the access period determined by MyECO. The expiration of the relevant period shall mean that the license has expired.
g) Unless the user has obtained MyECO’s prior express written permission, the user may not jointly use the rights granted under the license with any natural or legal person and may not allow multiple persons to access content, benefit from educational services, or use digital products through the same user account.
h) If the user violates this Policy, the Distance Sales Agreement, the Terms of Use, or the applicable laws, MyECO reserves the right, without prejudice to mandatory legal provisions, to suspend, restrict, or terminate the license granted to the user, in whole or in part. In such a case, MyECO’s other rights arising under the law, the relevant agreements, and the applicable legislation shall remain reserved.
ı) All rights not expressly granted to the user under this Policy belong exclusively to MyECO and/or the relevant rights holders. The user may not claim that any right not expressly granted has been implicitly acquired or included within the scope of the license.
a) The user may benefit from the content and services provided by MyECO solely for personal education, learning, and individual development purposes. Unless expressly permitted under this Policy, no ownership right, copyright, trademark right, or other intellectual or industrial property right in the content is transferred to the user.
b) Under the license, the user may access and use the content only through the technical infrastructure, platforms, and access methods provided by MyECO.
c) The user may view, watch, listen to, or otherwise use the content purchased or made accessible to them only through their own user account and only to the extent expressly permitted by MyECO.
d) Unless expressly permitted by MyECO, the user is not granted any right to permanently store content, reproduce it offline, transfer it to different systems, upload it to third-party platforms, or redistribute it.
e) The license granted under this Policy may be used only in accordance with the principles of good faith and normal use. The user may not engage in any activity that infringes MyECO’s technical, commercial, or legal rights or exceeds the scope of the license.
f) MyECO reserves the right to change, update, restrict, or reorganize the access methods, technical features, presentation formats, or conditions of use of the content in accordance with the nature of the services, technological developments, security requirements, licensing conditions, or legal obligations.
g) The license granted to the user is limited solely to the rights expressly specified in this Policy and the other relevant legal documents. Any use that is not expressly authorized shall be deemed to fall outside the scope of the license.
a) Unless expressly permitted under this Policy, the relevant legal documents, and the applicable laws, the user may not directly or indirectly use any content, service, digital product, software, platform, or other intellectual or industrial property element provided by MyECO in a manner contrary to law, good faith, or the scope of the license.
b) Without MyECO’s prior express written permission, the user may not:
• reproduce, copy, replicate, or cause the reproduction of all or any part of the content;
• publish, republish, distribute, transmit, share, or make the content accessible to third parties;
• sell, rent, license, sublicense, transfer, lend, or commercially exploit the content;
• modify, adapt, translate, process, combine, or create derivative works from the content;
• publish or make the content available on other websites, applications, educational platforms, or other digital systems;
• archive, reproduce, or redistribute the content in any physical or digital medium;
• share the user account, access credentials, or licensing rights with third parties or allow third parties to benefit from the services through the user’s account;
• attempt to exceed the usage limits established by MyECO through technical means or disable access restrictions;
• remove, alter, conceal, or disable copyright notices, watermarks, licensing information, digital rights management (DRM) systems, or other indicators of ownership; or
• use the content in a misleading, unlawful manner or in a manner that may harm MyECO’s reputation.
c) The user may not engage in:
• automated data collection or scraping;
• data mining;
• crawling;
• the use of bots, scripts, or similar automated tools;
• bulk data extraction;
• systematic content collection;
• database creation;
• bulk downloading;
• automated access;
• reverse engineering;
• attempted decompilation of source code;
• software disassembly;
• unauthorized interference under the guise of security testing; or
• attempts to circumvent protection mechanisms by analyzing the Platform’s technical operation.
d) The user may not use MyECO content or data derived from such content, directly or indirectly, for:
• the development of artificial intelligence systems;
• the training of Large Language Models (LLMs);
• Machine Learning;
• Deep Learning;
• Generative AI;
• dataset creation;
• model training;
• fine-tuning;
• embedding;
• vector databases;
• Retrieval-Augmented Generation (RAG) systems;
• automated content generation;
• model evaluation;
• synthetic data generation; or
• the creation of prompt databases.
The user may not make such content or data available to third parties for any of these purposes or contribute to its use for any such purpose.
e) Without MyECO’s prior express written permission, the user may not record, reproduce, publish, share, or make accessible to third parties any live lessons, online meetings, Speaking Club sessions, educational recordings, teacher explanations, screen shares, presentations, chat content, digital whiteboard content, assessment sessions, or other educational activities provided by MyECO.
f) The user may not transfer, publish, or make accessible to third parties any MyECO content or any part thereof through social media platforms, video-sharing websites, file-sharing services, messaging applications, cloud storage systems, forums, online communities, or any similar physical or digital medium.
g) The prohibited uses listed in this Article are not exhaustive. Any other act by the user that infringes or creates a risk of infringement of MyECO’s intellectual and industrial property rights, licensing rights, commercial interests, or rights arising under the applicable laws shall also be considered prohibited use under this Policy.
a) All educational content, presentations, teaching materials, explanations, visuals, audio recordings, screen shares, digital whiteboard content, educational documents, and other educational elements used or created within one-to-one training, group training, Speaking Club sessions, online live lessons, corporate training, assessment sessions, seminars, webinars, consulting services, and similar live educational activities provided by MyECO shall, unless expressly stated otherwise, be subject to the intellectual and industrial property rights of MyECO and/or the relevant rights holder.
b) Explanations, examples, educational methods, teaching techniques, materials prepared, and other content created by teachers, instructors, specialists, or other persons providing services on behalf of MyECO during live training shall also be protected under this Policy. The user’s participation in live training shall not mean that the user acquires any intellectual or industrial property right in such content.
c) MyECO may, for legitimate purposes such as improving service quality, conducting educational processes, providing technical support, quality control, evaluating teacher performance, reviewing user complaints, ensuring security, fulfilling legal obligations, or resolving disputes, record, store, and process all or certain parts of live training, provided that this is carried out in accordance with the applicable personal data protection laws. The procedures and principles relating to the processing of such recordings are separately regulated under MyECO’s Privacy Policy.
d) Unless otherwise agreed in writing, the intellectual and industrial property rights in questions, comments, feedback, homework, assignments, presentations, or similar content shared by the user during live training shall belong to the user. However, the user agrees to grant MyECO a non-exclusive, non-transferable, royalty-free right of use, limited to the scope of the service, to use, process, and reproduce such content to the extent necessary for the provision and assessment of the educational service, the provision of feedback, the performance of technical processes, and the improvement of the service.
e) Live lesson recordings, educational sessions, or other recordings made by MyECO may, to the extent permitted under the applicable laws, be used for the conduct of educational services, the maintenance of quality standards, the professional development of instructors, technical reviews, internal audit processes, the fulfillment of legal obligations, and the resolution of disputes. Unless otherwise required by law or the explicit consent of the relevant person has been obtained, such recordings shall not be shared with third parties for commercial promotional purposes.
f) Users participating in live training are required to respect the personality rights, privacy, and personal data of other participants. The user may not use any information, image, audio, correspondence, or other content obtained during live training in a manner that infringes the rights of the relevant persons or violates the applicable laws.
g) The provisions of this Article apply regardless of whether live training is conducted online or in a physical environment, provided for a fee or free of charge, or offered in real time or made accessible afterwards.
a) All trademarks, trade names, business names, logos, emblems, slogans, domain names, corporate identity elements, graphic designs, distinctive signs, trade dress, service marks, product names, project names, and other distinctive elements owned or lawfully used by MyECO shall, unless expressly stated otherwise, be protected as exclusive intellectual and industrial property rights of MyECO and/or the relevant rights holders.
b) Nothing contained in this Policy shall be interpreted as granting the user or any third party any ownership right, license, right of use, partnership, authority of representation, or similar right in any trademark, trade name, logo, domain name, corporate identity element, or other distinctive sign belonging to MyECO.
c) Without MyECO’s prior express written permission, the user may not directly or indirectly use MyECO’s trademarks or corporate identity elements:
• in commercial activities;
• in advertising and promotional activities;
• on websites;
• in mobile applications;
• on social media accounts;
• in domain names;
• in usernames;
• on digital platforms;
• in printed or electronic publications;
• in educational activities;
• in product or service promotions; or
• in any other medium, without limitation.
The user may not reproduce, modify, imitate, create confusingly similar versions of, or enable third parties to use such elements in any of the foregoing ways.
d) The user may not make any statement, promotion, or use that may create the impression that a partnership, distributorship, franchise, representation, licensing partnership, business partnership, official cooperation, sponsorship, or similar legal relationship exists between the user and MyECO. Without MyECO’s prior express written permission, the user may not claim to act on behalf of MyECO or to have been authorized by MyECO.
e) The user may not, in violation of the applicable laws, register, use, or contribute to the registration or use by third parties of any trademark, trade name, business name, domain name, social media account, username, or other digital identity element that is identical or confusingly similar to MyECO’s trademarks or distinctive signs.
f) MyECO reserves the right to take any technical, administrative, and legal measures it considers necessary to protect its trademark rights, corporate identity, commercial reputation, and distinctive signs; to submit applications to relevant platforms; to request the removal of content; to pursue domain name dispute proceedings; to apply to competent administrative or judicial authorities; and to use any other legal remedies available under the applicable laws.
g) The provisions of this Article apply to registered and unregistered trademarks and distinctive signs belonging to MyECO, as well as to trademarks and corporate identity elements that may be used, registered, or protected under the applicable laws in the future.
a) All rights in third-party trademarks, trade names, logos, works, software, platforms, publications, visuals, documents, educational materials, technologies, services, databases, and other intellectual and industrial property elements that may be used or referred to within the scope of the services provided by MyECO belong to the relevant rights holders and are protected under the applicable laws.
b) MyECO’s use of any third-party trademark, name, logo, work, software, platform, or other intellectual or industrial property element shall not be interpreted as creating any ownership right in favor of MyECO, as constituting a transfer of the relevant rights, or as granting the user any authority to use such rights.
c) Where third-party software, communication platforms, payment systems, cloud services, educational technologies, examination systems, or other digital services are used within the scope of MyECO services, the intellectual and industrial property rights and conditions of use relating to such services shall belong to and be determined by the relevant rights holders. When using such services, the user is required to comply with the relevant third parties’ terms of use and the applicable laws.
d) Lawful references made within MyECO’s educational services to academic sources, international examination systems, publishers, educational standards, research, or other third-party content shall not mean that MyECO owns all rights in such content. All intellectual and industrial property rights in the relevant content belong to the relevant rights holders.
e) When using MyECO services, the user may not upload, share, reproduce, or use content in a manner that infringes the intellectual and industrial property rights of third parties. The user shall be responsible for any legal liability arising from a breach of this obligation.
f) If it is determined, or if reasonable and concrete indications exist, that the user has infringed the intellectual and industrial property rights of third parties, MyECO reserves the right, within the framework of the applicable laws, to take any technical and administrative measures it considers necessary, restrict or remove access to the relevant content, temporarily suspend the user account, or exercise its other contractual and legal rights.
g) The provisions of this Article apply to all third-party software, platforms, technologies, service providers, publishers, educational institutions, payment service providers, and other rights holders currently used or that may be used by MyECO in the future.
a) If it is determined, or if reasonable and concrete indications exist, that the user has infringed intellectual and industrial property rights protected under this Policy, the Distance Sales Agreement, the Terms of Use, or the applicable laws, MyECO reserves the right to take any technical, administrative, and legal measures it considers necessary, taking into account the nature and scope of the infringement and the applicable legal requirements.
b) Depending on the nature of the infringement and without prejudice to mandatory legal provisions, MyECO may:
• restrict or remove access to the relevant content;
• temporarily suspend the user account;
• permanently close the user account;
• terminate the license granted to the user, in whole or in part;
• discontinue the use of the relevant services;
• restrict technical access rights; or
• request the deletion of unlawfully obtained content or the discontinuation of its use.
c) If MyECO or any third party suffers loss or damage as a result of an infringement of intellectual and industrial property rights, MyECO may exercise its rights under the applicable laws to seek compensation, recover receivables, obtain interim relief, secure evidence, request content removal or access blocking, and pursue any other legal or administrative remedies.
d) If the infringement committed by the user also infringes the intellectual and industrial property rights of third parties, the rights of the relevant rights holders arising under the applicable laws shall remain reserved. To the extent permitted under the applicable laws, MyECO may cooperate with the relevant rights holders and provide the necessary information or documents to competent administrative or judicial authorities.
e) If MyECO is required to incur legal advisory fees, court costs, enforcement costs, technical investigation costs, or other reasonable expenses due to the user’s violation of this Policy, MyECO’s rights to make claims under the applicable laws and other relevant legal documents shall remain reserved.
f) MyECO’s failure to exercise any right under this Policy immediately, any delay in exercising such right, or its failure to take action in relation to a particular infringement shall not be interpreted as a waiver or loss of that right or as preventing MyECO from exercising the same right in relation to the same or similar infringements in the future.
g) The measures and rights regulated under this Article do not limit any other rights or remedies arising under the applicable laws, other legal documents between the parties, or general principles of law.
a) MyECO adopts respect for intellectual and industrial property rights as a fundamental principle. If it is believed that any right belonging to MyECO or any intellectual or industrial property right belonging to a third party has been infringed, the relevant rights holder or their duly authorized representative may submit a written notification to MyECO.
b) To enable the application to be properly assessed, the notification is expected, to the extent reasonably possible, to include the following information:
• the identity and contact details of the rights holder or authorized representative;
• an explanation of the intellectual and/or industrial property right alleged to have been infringed;
• a clear identification of the content or use alleged to constitute the infringement;
• information and documents enabling the relevant content or use to be identified; and
• any other information and documents supporting the application.
c) MyECO shall endeavor to assess notifications received within a reasonable period, taking into account the applicable laws, the information and documents submitted, and the particular circumstances of the matter. Where necessary, MyECO may request additional information, documents, or explanations from the applicant or the relevant user.
d) If, following the assessment, a reasonable and concrete conclusion is reached that an infringement may exist, MyECO may take any measures it considers necessary within the scope of its rights arising under the applicable laws, this Policy, and other relevant legal documents. In this context, MyECO may temporarily restrict or remove access to the relevant content, request an explanation from the user, temporarily suspend the user account, or implement any other technical or administrative measures it considers necessary.
e) MyECO reserves the right to reject, request additional information and documents regarding, or decline to process applications that are found to be made in bad faith, false, misleading, or manifestly unfounded. Any legal liability arising from such applications shall belong to the applicant under the applicable laws.
f) The assessment process conducted under this Article shall not eliminate or restrict the rights of the relevant rights holders or users to initiate legal proceedings, apply to competent administrative or judicial authorities, or exercise any other statutory rights available under the applicable laws.
g) Notifications concerning infringements of intellectual and industrial property rights must be submitted through the current communication channels designated by MyECO for this purpose. MyECO reserves the right to update its application procedures and contact information where it considers necessary.
a) This Policy constitutes an integral and complementary part of the Distance Sales Agreement, Terms of Use, Privacy Policy, Cookie Policy, Payment Policy, Cancellation, Refund and Withdrawal Policy, and all other relevant legal documents published or made available to users by MyECO.
b) By benefiting from MyECO services, creating a user account, accessing digital content, purchasing educational services, or using any MyECO service, the user accepts that this Policy and the other relevant legal documents shall apply according to the nature of the matter.
c) If this Policy and another legal document contain different provisions relating to the same matter, the legal document containing the specific provision most appropriate to the nature of the matter shall apply first, without prejudice to mandatory legal provisions. Where no specific provision exists, the relevant legal documents shall be considered and interpreted together.
>d) In matters not regulated under this Policy, the provisions of the other relevant legal documents and the applicable laws shall apply.
e) If any provision of this Policy becomes wholly or partially invalid, void, or unenforceable for any reason, this shall not affect the validity or enforceability of the remaining provisions. The invalid, void, or unenforceable provision shall, to the extent possible, be interpreted and applied in the manner most consistent with the common intention of the parties, the purpose of the Policy, and the applicable laws.
f) MyECO’s failure to exercise, or delay in exercising, any right arising under this Policy or other relevant legal documents in relation to a particular matter shall not be interpreted as a waiver of that right, a loss of that right, or as preventing MyECO from exercising the same right in the same or similar circumstances in the future.
a) MyECO reserves the right to partially or wholly update, amend, reorganize, or repeal this Policy where changes in the applicable laws, technological developments, changes in the scope of services, security requirements, operational needs, changes in business processes, or other justified reasons exist.
b) Unless expressly stated otherwise, the updated Policy shall enter into force on the date it is published by MyECO on its website or the relevant digital platforms.
c) Where required by the applicable laws or the circumstances of the particular matter, MyECO may inform users of material changes through communication channels it considers appropriate. Such notification may be made through website announcements, user account notifications, email, or other electronic communication methods.
d) The user’s continued use of MyECO services after the updated Policy enters into force shall, without prejudice to mandatory legal provisions, be deemed acceptance of the application of the updated Policy.
e) Previous versions of this Policy shall have effect only for the periods during which they remained in force. Unless expressly stated otherwise, previous versions shall cease to have effect when the updated Policy enters into force.
f) The provisions of this Article shall not be interpreted in a manner that eliminates or restricts any rights of users arising under the applicable laws.
a) Any request, notification, or application relating to intellectual and industrial property rights, copyrights, license use, trademark rights, notifications of intellectual and industrial property rights infringements, or the application of this Policy must be submitted through the current official communication channels announced by MyECO.
b) MyECO may request any information and documents it considers necessary under the applicable laws to enable applications to be properly assessed.
c) MyECO’s current contact information under this Policy shall be published on the relevant pages of its website and may be updated where necessary. It is the user’s responsibility to follow the current contact information.
Version: v2.1
Last Updated Date: 5 September 2026, Saturday